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WhatsApp CRM for SMEs

Complete business management solution for small and medium enterprises. Manage customers, automate sales, handle support, and grow your business with affordable WhatsApp CRM built for SMEs.

3X
Sales Growth
60%
Cost Savings
24/7
Business Availability
5X
Customer Engagement
📊
Sales Automation

Sales Pipeline & Lead Management

Manage your entire sales pipeline on WhatsApp. Track leads, automate follow-ups, and close deals faster with intelligent automation.

What's Included:

  • Lead capture automation
  • Lead qualification workflows
  • Sales pipeline tracking
  • Automated follow-up sequences
  • Deal stage notifications
  • Quote & proposal sharing
  • Sales team coordination
  • Win/loss tracking
Higher conversionsFaster sales cycleBetter trackingTeam alignment
👥
Customer Management

Customer Relationship Management

Build stronger customer relationships with WhatsApp CRM. Track interactions, manage contacts, and deliver personalized experiences.

What's Included:

  • Customer profile management
  • Contact database organization
  • Interaction history tracking
  • Customer segmentation
  • Tags & custom fields
  • Customer lifecycle tracking
  • Buying pattern analysis
  • VIP customer identification
Better relationshipsOrganized contactsPersonalizationCustomer insights
💬
Customer Support

WhatsApp Customer Support

Provide instant customer support on WhatsApp. Answer queries, resolve issues, and maintain high customer satisfaction 24/7.

What's Included:

  • 24/7 automated support
  • FAQ automation
  • Ticket creation & tracking
  • Issue escalation workflows
  • Support team routing
  • Response time tracking
  • Customer satisfaction surveys
  • Support analytics
24/7 availabilityQuick resolutionHappy customersReduced support costs
📢
Marketing

WhatsApp Marketing Campaigns

Run targeted marketing campaigns on WhatsApp. Broadcast messages, nurture leads, and drive sales with personalized marketing.

What's Included:

  • Broadcast messaging
  • Segmented campaigns
  • Personalized messages
  • Drip campaign automation
  • Product launch announcements
  • Promotional offer sharing
  • Campaign performance tracking
  • A/B testing
Higher engagementBetter ROITargeted reachMeasurable results
🛒
E-commerce

WhatsApp Commerce & Orders

Enable WhatsApp commerce for your SME. Share catalogs, take orders, process payments, and provide order updates seamlessly.

What's Included:

  • Product catalog sharing
  • Order placement automation
  • Payment link integration
  • Order confirmation messages
  • Shipping & delivery updates
  • Order tracking links
  • Cart abandonment recovery
  • Reorder reminders
More salesEasy orderingBetter conversionsRepeat purchases
🔗
Integration

Business System Integration

Connect WhatsApp with your existing business tools. Integrate with CRM, ERP, accounting software, and other systems.

What's Included:

  • CRM integration (Zoho, Salesforce)
  • ERP system connection
  • Accounting software sync (Tally, QuickBooks)
  • E-commerce platform integration
  • Payment gateway integration
  • Google Sheets automation
  • Email marketing sync
  • Custom API integrations
Unified systemData syncWorkflow automationEfficiency gains
📈
Analytics

Business Analytics & Reports

Get insights into your WhatsApp business performance. Track metrics, analyze conversations, and make data-driven decisions.

What's Included:

  • Conversation analytics
  • Response time metrics
  • Lead conversion tracking
  • Sales performance reports
  • Customer engagement metrics
  • Campaign ROI tracking
  • Team performance analytics
  • Custom dashboard reports
Data insightsBetter decisionsPerformance trackingROI visibility
⚙️
Workflow Automation

Business Process Automation

Automate repetitive business tasks and workflows. Save time, reduce manual work, and scale your operations efficiently.

What's Included:

  • Custom workflow automation
  • Task assignment automation
  • Approval workflows
  • Notification automation
  • Document automation
  • Reminder systems
  • Lead routing rules
  • Multi-step automation
Time savingsFewer errorsScalabilityProductivity boost

Grow Your SME with WhatsApp CRM

Join thousands of SMEs using WhatsApp CRM to manage customers, automate sales, and scale their business. Affordable, easy to use, and built for Indian businesses.

Get Started on WhatsAppBook a Free Demo